Attack Shark R1 Lightweight PAW3311 E-sports Gaming Three-mode Bluetooth Wireless Laptop Mouse

This R1 product does not support distribution on domestic e-commerce platforms. Please do not list it on domestic retail platforms; if you do and encounter complaints, you will be responsible for the consequences. Attack Shark R1 Lightweight Tri-Mode Mouse Connection method: 2.4G wireless + Bluetooth 5.2 + TYPE-C wired Packing: 80 pieces/carton Outer box dimensions: 55*47*43CM Gross weight: 18.15KG Net weight: 17.2KG Mouse dimensions: 123.5X65X42MM Box dimensions: 17*12*5.5CM Mouse weight: 59G+—3G Weight with box: 196G R1 English Details 1. If the product has a quality issue that is not caused by human damage, the buyer can accumulate the defective items until a certain quantity is reached, and then return them all at once for replacement. The replaced products can also be sent back together with the ordered goods during the next order. 2. Please send us the product that needs to be repaired, and kindly provide the correct and detailed information about the contact person's name, address, phone number, and the issue with the product. We will return the product to you according to the contact address you provided. 3. We are not responsible for the return shipping costs for product repairs; the customer is responsible for these costs. Exchange issue: 1. Different products have their own warranty periods, which are generally 3 months.If quality issues arise during the warranty period and the damage is not caused by human error, a new product can be provided, depending on the extent of the external damage.The warranty period is indicated on the label The validity period on the product's warranty label shall prevail. Note: During the warranty period, please keep the warranty label clear, intact, and free from any human-caused damage. 2. For products that are not selling well and require return or exchange, the prerequisite for return or exchange is that the goods must remain intact and undamaged, with no signs of damage or wear. Customers must contact our staff for resolution within 15 days of receiving the goods. Products that do not have quality issues after the specified period cannot be returned or exchanged. 3. Damage caused by human error or damaged packaging is not eligible for return or exchange; special circumstances may be negotiable. 4. If the buyer just received the product and finds issues such as the wrong model or missing accessories, etc., they need to contact us within 24 hours of signing for the delivery