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All products in our store are sold without tax. If invoicing is required, additional tax points will be charged. Please contact customer service for details explain Please read the following terms carefully and they will take effect from now on, If you have any other objections, please contact the online customer service personnel in a timely manner to understand before placing an order. One· 1. There are Zhongtong, Shentong, Yunda, and cash on delivery options available. Large items: Aneng, Yousu. 2. Freight charges are generally collect upon delivery, and the goods need to be picked up at the shipping station. The company can either have the customer pick up the goods or we can choose a more suitable option for you. 2. Shipping 1. Customer: Orders placed before 17:00 can usually be shipped on the same day If there is a shortage of manpower on weekends or holidays, the delivery cycle may be delayed. Please understand. 2. Customer: The quantity ordered will be arranged to be shipped out within 1-2 working days if the warehouse is sufficient Large quantities will be arranged for shipment at a different time. 3. Receipt of goods When receiving the goods, please carefully inspect the surroundings of the box. If you find that the outer box is severely deformed or damaged, the sealing packaging tape is broken or damaged, the sealing tape is incomplete, or there are obvious signs of being opened and unpacked, you must unpack and inspect the goods in person If there is a shortage or damage to the goods, do not take them away yet. Contact us at the freight station for negotiation; Otherwise, upon receipt, it shall be deemed as acceptance of the goods without objection. 4. Return and exchange of goods 1. Returns and exchanges without quality issues: Once sold, our store does not accept returns or exchanges except for quality issues. 2. Quality issue return and exchange: All of our sold products undergo packaging inspection to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 95% -98% of the products received have no quality issues. If it is confirmed that the product being sold has problems that affect sales, you can contact customer service for negotiation. 3. Damage caused during transportation: When receiving the goods, please be sure to unpack and inspect them in front of or in person. The cardboard boxes are elastic, while plastic toys do not have elasticity, so there is a possibility that the outer box may not be damaged but the contents may be damaged. Please be sure to inspect the goods before signing for them. 5% damage to the product is within the normal range, and we will provide a service to reorder and send replacement parts for repair. V. Issues 1. Apply for a return without any quality issues. The product must be returned with intact packaging, and our shipping fee will be deducted. 2. Quality issues such as product damage, inability to function properly, and any return or exchange costs incurred due to human damage shall be borne by the buyer. If there is a problem with the received product itself, missing accessories, or if only replacement accessories are needed to solve the problem, or if the product is returned, the cost will be borne by us. 3. If the merchant fails to fully understand the product, resulting in improper after-sales service, and the product sent back is tested and found to be problem free, the freight shall be borne by the merchant. 4. All returned products need to be registered with customer service before applying for a refund. Thank you for your cooperation