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Frequently Asked Questions Online Answers 1. Question: Why does it fade? Answer: Due to the hot weather and sweating in summer, the product may exhibit this phenomenon. Our factory can provide color retention for half a year without fading according to customer requirements, with an additional 30% charge. The quantity depends on the style 2. Question: What is mixed batch? Answer: Mixed batch means there is no restriction on the types and styles of products; buyers can enjoy wholesale prices as long as the total purchase price or quantity reaches or exceeds the set amount or number. 3. Question: Can the price be cheaper? Answer: All prices on the website are wholesale prices. We have also set three different prices based on the quantity you order; the price varies depending on the quantity. Our store guarantees that you get what you pay for 4. Question: Is the product in stock? Answer: The color or size you want is available on the shelf; if you can place an order for it, it's in stockIf you encounter a situation where an item is out of stock or has been removed from the shelves, we recommend you inquire! This is because some quantities are not updated in time. 5. Question: When will the goods be shipped after payment? Answer: If payment is made before 17:00 on the same day, all in-stock items will be shipped out on the same day.Orders placed after 17:00 will all be shipped within 48 hours of payment, and we will try to ship them on the same day. During promotional periods with high order volumes, shipping times may be adjusted, and there will usually be an announcement. Please consult customer service for details. Under normal circumstances, we will ship on time. We will try our best to ensure a stable supply. As the saying goes, "things can never be guaranteed," because we are dealing in wholesale, and the daily volume of goods shipped is very large, so we cannot guarantee that we will have stock when preparing your order. However, we guarantee that if there is any shortage, we will notify you promptly and seek your consent for resolution.For products that are out of stock and haven't been updated in time, we will notify customers as soon as possible 6. Question: Is the product color accurate? Is there a significant color difference? Answer: Due to lighting, shooting angles, and other factors, color differences are unavoidable when purchasing online. We have tried our best to capture images that are close to the actual product. Please understand that all images are taken of the actual product! 7. Question: Detailed information about the product? Answer: Each corresponding item has a detailed description, including color, size, etc., which is noted down. If there is no detailed information available, you can inquire first. Before purchasing, please be sure to exercise your "right to be informed" and understand the product! Since there is no color option, you can clearly note your preference when placing the order. 8. Question: What kind of delivery service do you use? Is shipping free? Answer: 1. Our company's partner courier company: YTO Express; 2. For deliveries to Taiwan and Hong Kong, SF Express charges the same shipping fee for both collect on delivery and prepaid options Free shipping for orders over 200, official promotions and other store offers available. 9. Question: I have purchased multiple items, how do I notify you to change the price and shipping fee? Answer: We strongly recommend that you use the shopping cart to make separate purchases. There is no need to modify the order. Once you have made separate purchases, you can contact us via Wangwang or leave a message to help you adjust the shipping fee.If you purchase multiple items to the same address, you will only be charged for shipping once *Receipt Notice: When you receive the package, please do not rush to sign the receipt. Please be sure to open the package and inspect the contents in the presence of the courier. If the item is damaged or there is a shortage in quantity, please refuse to accept it Accept! And contact the store immediately using the phone number on the delivery note.Once you sign, it indicates your approval of the quantity, content, and integrity of the goods. The shop owner will no longer be able to claim compensation from the courier company on behalf of buyers! Please also understand that our store will no longer be responsible for any losses caused by discrepancies, shortages, or damage to the goods! If you have any issues after receiving the items, please contact us promptly! The shop owner will work with the buyer to resolve the problem.Make the buyer leave satisfied! Wish you a happy shopping experience at our store!