Digitex Smailang AK3 Over-Ear Gaming Wired Light-Up Desktop Computer E-Sports PUBG Headset Cross-Border

Product Return for Repair: 1. If there are quality issues with the product (in cases of non-human damage), buyers can accumulate them until a certain quantity of defective items has been reached before sending them back for exchange at once. The exchanged product can also be sent back along with the next order. 2. Send us the products that need repair, please fill in correctly (specifying the contact person's name, address, phone number, and the issue with the product), and we will return the products to you according to the address you provided. 3. We are not responsible for the return shipping costs of product repairs, customers need to pay for it themselves. Exchange issue: 1. Different products have corresponding warranty periods (usually a 3-month warranty). If quality issues arise during the warranty period and it's not due to human damage, a new one can be exchanged (depending on the extent of product appearance damage). The warranty period is indicated on The validity period on the warranty label on the product shall prevail (note: during the warranty period, please keep the warranty label clear, intact, and undamaged by humans). 2. If customers need to return or exchange products that are not selling well (the prerequisite for return or exchange is that the goods must be in perfect condition without any signs of damage or wear), customers must contact our staff within 15 days of receiving the goods to resolve the issue. If the product has no quality issues after the specified time, it cannot be returned or exchanged. 3. Man-made damage or damaged packaging cannot be returned or exchanged. Special circumstances can be negotiated. 4. If the buyer finds any issues with the product upon receipt (such as incorrect model, missing accessories, etc.), they need to contact us within 24 hours after signing for it