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Warm Introduction Our company is an enterprise that caters to commercial operators, so we need to establish a stricter service system and standards.On one hand, it ensures the smooth operation of our business; on the other hand, it also guarantees the quality of customer service.If you are not satisfied with our service terms, please contact us and we will humbly accept your feedback.But before we make any changes, please respect our service terms. 1: One-year warranty provided for all products.Some products come with a three-year warranty, and you can directly redeem cash after-sales service! This excludes cases and mechanical keyboards! 2: The warranty period is calculated based on the order time 3: Within 7 days after signing for the product, if you are not satisfied, you can return it, and the shipping cost will be borne by the buyer.Note: Returns are not accepted if the outer packaging is damaged, dirty, or missing accessories 4: Within 15 days after signing for the product, if you are not satisfied, we can provide an exchange service, and the shipping cost will be borne by the buyer.Note: If the outer packaging is damaged or dirty, or if accessories are missing, we offer a non-exchange service 5: For all after-sales parts, the buyer is responsible for the return shipping costs, including any issues with the received goods on the same day 6: In the case of cooperation, our company will bear the shipping costs for all after-sales items returned by customers. [Shipping costs for items not purchased within six months are borne by the buyer] 7:5-6 Explanation: Article 5 may be difficult for customers to understand why they need to bear shipping costs even if there are quality issues on the day of delivery. For Taobao shopping with quality issues, Taobao merchants with fewer orders will be responsible for all shipping costs within 3 days if there are quality issues, and those with more orders will be responsible for all shipping costs within 7 days if there are quality issues.After this time, the shipping cost will be borne by the buyer.But since you have a long-term partnership with us, if the quality of the goods you sell is compromised within a year, we will cover the shipping costs and send them back to you. Please refer to clause 6 for more details. 8: Our company can only provide warranty for products. If the packaging is damaged, we cannot replace it for you 9: Special Note: All returned items will be rejected, and any other costs or losses incurred will be the responsibility of the buyer. 10: Packaging damage is not covered by the warranty. If the buyer has specific packaging requirements, they can inspect and sign for the goods and negotiate with the courier. Our company does not provide warranty for packaging damage The following situations are not covered by the warranty: 1: Products beyond the warranty period 2: The product is not provided by us 3: The website has removed products that are no longer for sale 4: The product has no quality issues 5: Due to damage during transportation by the logistics company, but the customer did not promptly collect evidence and provide feedback, they accepted it as normal 6: The product has been subjected to: abnormal use, storage under abnormal conditions, exposure to humidity, exposure to excessively high or low temperatures, unauthorized repairs, misuse, negligence, and abuse Accidents, alterations, improper installation, force majeure, food or liquid spills, normal wear and tear of the product, etc Please contact our customer service staff in advance for return shipping; confirm the return address, return method, return contact person, and other matters. Logistics Introduction: We offer a variety of logistics options for you to choose from. For economical solutions, we recommend using our dedicated truck transportation service Special Features of Dedicated Logistics Line: Suitable for large items, big customers Household.The differences between express delivery and logistics include aspects such as time limits, prices, volume, and weight. Generally, express delivery is fast with high time requirements, small in volume, and light in weight.Logistics generally takes a bit longer for delivery.Logistics generally transports large quantities of goods between cities and does not offer door-to-door delivery.Customers need to pick up the goods at the designated location of the freight company. Special Line Logistics Arrival Time: The delivery time to major cities is around 5-8 days, while for Northeastern regions, Xinjiang/Tibet, or other remote areas, it may take around 8-16 days.One-time transit to cities and counties.The delivery time will also exceed 10 days or more.It may take about 20 days or more for the package to transit through the county for the second or third time.If you urgently need the product, please choose express shipping.To avoid wasting your valuable time. Dedicated Logistics Transportation Costs: Starting price in major nearby cities: 10-20 yuan per box.In Northeast China, as well as Xinjiang/Tibet or other remote areas, the starting price is 30 yuan per box.Starting at 30 yuan per box for transit cities and county towns.The cost for large boxes is calculated separately. Special Note: The above shipping price is for dedicated freight service; if the customer uses other logistics, the freight will vary.For example, freight companies like Debon/Newbon/Jiaji charge higher fees than dedicated lines